Life Cycle Services

Minimize unforeseen costs and downtime and maximize your material handling systems performance.

For customer service and remote technical support, call (816) 265-6260.

Your material handling systems are an investment. Keep them going strong through years of use with our comprehensive technical services:

  • 24/7 customer service and remote technical support
  • Repair, refurbishment or retrofitting
  • Life cycle planning for older systems—no matter the original manufacturer or integrator
  • Preventative maintenance—ad-hoc or contract
  • Procurement and storage for OEM spare and replacement parts
  • Employee training and hands-on procedural assistance
Box on Conveyor Belt

Full-Scale Technical Support

For customer service and remote technical support, call (816) 265-6260

Field Service

Our extensive technician network ensures that life cycle services support isn’t far away no matter your location. Benefit from:

  • Remote and onsite support
  • Emergency troubleshooting and repairs
  • Preventative maintenance consultations
  • On-call support during peak operations

 

Technology Repair

We repair all material handling systems technology, such as:

  • PC-based controllers
  • Control system servers for sortation equipment and conveyors
  • Order interface boards
  • Fulfillment controllers
  • Integrated sort devices and cartridges

We can also fabricate custom cables for replacing obsolete components or retrofitting older systems. With our diagnostic services, you’ll receive an up-front repair quote at no cost.

life cycle service

Life Cycle Planning

Aging material handling infrastructure doesn’t have to grow obsolete or undergo a costly whole-system revamp. Minimize unforeseen costs and downtime with long-range system planning by the Life Cycle Services support team, including:

  • Analysis of current equipment and software components
  • Schedule of recommended preventive maintenance and corrective maintenance
  • List of necessary repairs and suggested spare parts
  • Software, controls and computer hardware update and migration plan
  • Suggested modernizations
  • Strategies for increasing system capacity, utilization and uptime
  • Comparative summaries showing system health
  • Detailed assessment report with photographic support and maintenance estimates
  • Annual assessments to evaluate current, short-range and long-range needs

Preventative Maintenance

Your aging equipment needs preventative maintenance! Invest in preventative maintenance to maximize your handling system’s uptime and minimize the need for costly emergency repairs.

Our services are performed by skilled systems technicians familiar with handling equipment of any age or manufacturer and available on as-needed or contract basis.

Warehouse Aerial View

Parts

Spare Parts Procurement

We provide easy procurement of OEM spare parts for repairing, replacing, and upgrading equipment, ensuring smooth operations for years to come.

Our team can source spare parts from leading brands, including:

  • AmbalFlex
  • System Logistics
  • Automation Wynparts
  • Intelligrated
  • Hytrol
  • Rockwell Automation
  • Allen-Bradley
  • Bilt Industries, Inc.
  • Gates
  • Leeson
  • Grove Gear
  • Dematic
  • Baldor
  • Tital Conveyors
  • Baldor Dodge
  • Ryson

Obsolescence Planning

Our parts specialists can handle all aspects of obsolescence planning in regard to parts procurement, including:

  • Creating a plan detailing a schedule of needed replacement parts
  • Identifying necessary replacement parts before they are unavailable or discontinued

Spare Parts Storage Solutions

We offer a range of custom spare parts storage solutions, including modular drawers and more. This allows you to keep spare parts on hand to address repair or replacement needs immediately when needs arise. We can work to design a system that meets your needs and specifications.

Training

LCS specialists can address all your material handling systems training needs, including operational and maintenance instruction, improving the efficiency and safety of your systems.

Training can include:

  • Training programs on safety, operations, and maintenance
  • In-depth courses on troubleshooting specifics
  • Easy-to-follow educational and product manuals with illustration and documentation
  • Print and electronically formatted training materials
  • Remote or on-site training capabilities with hands-on components
  • Customized training courses to fit your needs

Maximize Material Handling Systems Performance With Life Cycle Services

Contact Kuecker Logistics Group today or send us a message.