Case Studies: University Textbook Distribution Center
For this project KLG was charged with improving the picking process of an existing mini-load system. The existing system required an operator stationed in front of each mini-load to pick books. The operator would then send them individually to a consolidation area. The primary issues with this system were workload imbalances between the pickers and the cranes as well as not enough order consolidation positions to maximize the batch picking potential.
KLG solved the first issue by creating a new conveyor system which delivers all mini-load items to a central pick area. This allows any available operator to pick books from any mini-load tote. This greatly improved the efficiency of the crane activity.
KLG answered the second issue by creating a large order consolidation area located on a mezzanine. We increased the number of potential open orders from 300 to more than 1,700. With more available slots for consolidation, the likelihood of commonality in picks among open orders was greatly enhanced. This further improved the efficiency of the system.
Since the improvements were finished, record days of more than 30,000 individual orders being picked and shipped have taken place. Additional improvements in accuracy and efficiency are still being discovered.

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