Kuecker Logistics Group, Inc. is a turnkey systems integrator. Too many times companies in this industry portray themselves as such, but KLG delivers. We can guide you from the planning stage through test and debug, along with after sale service and support.
KLG's sales representatives provide an average of 18 years logistics management industry experience to our clients. Our objective has never been to just knock on the door and hope to sell equipment and services. We pride ourselves with being able to offer valuable guidance toward finding the best solutions for our customers. We know every company we work with has plenty of choices when deciding who they want to do business with. We provide innovative ideas and a vast knowledge of industry products and practices in order to facilitate productive meetings with solid analysis. At KLG, we feel this sets us apart from other companies in our industry.
KLG has been on the cutting edge of designing material handling systems for many years. Our design department constantly works with the latest version of AutoCad. This ensures the ability to utilize existing layouts as well as develop detailed three dimensional views of a complex system. We have created an extensive library of three dimensional materials handling products. These assist in system layout and development. Each project no matter the size, is created in 3D and produced in color. This simplifies and eases understanding and helps keep the planning process running smoothly.
Our project management department takes a team approach for all system projects. A lead manager is assisnged to every project. This is the customer's primary point of contact. This person is your go-to for every question or concern. Our director of project management and your sales account executive are also involved from the beginning to the end of the project. We feel with this approach, all details are covered and each customer has multiple resources to communicate with as the project proceeds.
We use Microsoft Project to produce detailed schedules. This ensures everyone understands the overall timeline in the logistics management process and their individual role in accomplishing each step. Continuous assessments of those timelines as well as the actual installation details are made throughout the project. The lines of communication are always kept up between all parties to make sure each project runs smoothly. After all, project logistics are what we do best -- ours for you, our customer -- and yours for your customers.
KLG has a staff of trained personnel who work on the installation of systems as well as custom fabrication of specialty items and service oriented contract work. In addition, we have excellent working relationships with some of the best mechanical and electrical installation companies in this industry. The lowest bid is not always the best solution and we are well aware of this philosophy. Our number one priority is to always produce a high quality installation which creates a satisfied customer and we know this will not happen without the right people on the job. Although portions of the installation process may be subcontracted out, the project management and design of a system is always done internally. KLG manages and assumes responsibility for all projects from start to finish.
KLG has a department devoted to keep logistics projects fully serviced after the sale. Our Field Support Service Team is composed up of uniquely experienced and talented logistics project professionals, each of whom provide a full spectrum of support services. They ensure the system provided by KLG will operate smoothly and consistently, providing maximum production through the years.
The Field Support and Service Team's commitment is to provide a proactive, customer oriented resource which is always available to respond immediately to your needs. Our logistics management services are designed to maximize the productivity and utilization of your system through it's entire life. We are constantly striving to better understand and fulfill your needs by keeping you current on the latest service capability for your system.